Terms and Conditions

Return Policy

• All Sales outside of the US and Canada are final (NO REFUNDS/RETURNS/EXCHANGE).
• Qualified Returns/Refunds/Exchange SHOULD BE MADE WITHIN (14) DAYS FROM DELIVERY DATE. 
• Returns from sales within US and Canada will be subject to inspection to determine condition of the item/s.
• Only items that are brand new condition with ALL the parts and accessories that came with the box including the original packaging materials will be accepted.
• Any used or opened items such as, but not limited to, accessories, supplies, and consumables are NOT returnable or exchangeable. Shipping and handling are non-refundable as well.
• Customer will assume responsibility and will pay for shipping item/s for return or exchange.
• Qualified return item/s will be issued 100% store credit for exchange and/or future purchases of items with the SAME BRAND or made by the same manufacturer.
• A 25% RE-STOCKING FEE WILL APPLY for refund or to purchase another item/s of a brand different from the original purchase.

Shipping Cost Policy

• Free FedEx Ground shipping is for online orders greater than or equal to $500 if the item weighs less than 100lbs (actual and dimensional weight) and is inside of the contiguous United States (excluding Hawaii and Alaska).
• Free FedEx Ground shipping does not apply for demo/used/refurbished/clearance units and any order over 100 lbs of actual or dimensional weight (other exclusions also applies).